Warranty

2-Year Warranty. Standard on Every Watch.

Every Motion Mode timepiece is covered by a full 2-year movement warranty from the day it arrives.

What's covered

  • Manufacturing defects in the movement
  • Faulty hands, dials or crowns
  • Bracelet or clasp defects present on arrival

What's not covered

  • Normal wear and tear (scratches, fading)
  • Accidental damage or misuse
  • Water damage beyond the rated 5 ATM resistance
  • Damage from unauthorised repairs

Making a claim

Email motionnmode@gmail.com with your order number, a description of the issue, and a photo or video. We respond within one business day — and if it's covered, we repair or replace your watch at no cost.