Warranty
2-Year Warranty. Standard on Every Watch.
Every Motion Mode timepiece is covered by a full 2-year movement warranty from the day it arrives.
What's covered
- Manufacturing defects in the movement
- Faulty hands, dials or crowns
- Bracelet or clasp defects present on arrival
What's not covered
- Normal wear and tear (scratches, fading)
- Accidental damage or misuse
- Water damage beyond the rated 5 ATM resistance
- Damage from unauthorised repairs
Making a claim
Email motionnmode@gmail.com with your order number, a description of the issue, and a photo or video. We respond within one business day — and if it's covered, we repair or replace your watch at no cost.